Update services

Patch management

A core component of current software maintenance is continuous patch management. In the simplest case, only the updates of an operating system or a Linux distribution in use are installed. However, it is often the case that, at the customer’s request, modified packages with patches for troubleshooting or to close security gaps need to be created and rolled out across the systems. The package building and roll-out of these packages can take place automatically, semi-automatically, or even manually as desired.

But the creation and use of the patches on a possibly older or modified version of software that is already in use always requires the qualified work of an experienced specialist.

Security management

Is the software used appropriately configured? Are the right firewall rules in place?

These are questions that need to be asked not just when setting up a system, but need to be constantly reviewed. Nothing changes faster than a company’s growing IT infrastructure.

The software used is subject to constant change with every patch, bug fix, or security update. Even the constantly changing user requirements of the software lead to regular changes. The operation of a complex infrastructure therefore requires a resilient and adaptable security management concept.

Our Open Source specialists are here to provide all the support you might need when facing this challenge.

Upgrade services

If your operating system, application, database, or other software components run out of support from the developer team or the relevant distribution, we can naturally also support you with the pending migration or the necessary upgrade.

This support can range from the simple installation of new versions and the adjustment of the configurations in the new versions through to the migration of the system’s data to a new hardware or virtualized machines. It depends heavily on the systems to be updated. Our specialists will help minimize any downtimes or prevent these entirely where possible.

Backport services and LTS

Does your operating system or Linux distribution not offer the package in the right version? That’s not a problem for us.

credativ® offers you a backport service for integrating new software packages into your distribution.

The same applies for older software packages that are no longer maintained by the distribution. For a certain period, our specialists can generally also successfully close security gaps in older versions based on the versions that are still being maintained. We can also provide this service for sub-aspects of a Linux distribution where necessary, so that you can reliably operate your servers for an extended period, until the following upgrade to a higher major version.

However, these options have certain natural and economic limits, as this process becomes ever more laborious the more the desired old version and the version currently maintained by the developers diverge. There is also an increasing probability that unidentified security gaps in the old version will not be found, as the code in the current version is revised for other reasons.

Upon request, we can naturally also provide all of these services as part of our service and support contracts. Ask us for an example!

Open Source Support Center

PostgreSQL^® Competence Center